RetireWise PH, represented by Maria Irma S. Maxino, respects your privacy and is committed to protecting your personal information in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its implementing rules, and applicable regulations.
Information We Collect
When you submit an inquiry form, book a consultation, or communicate with us, we may collect your name, email address, mobile number, age range, preferred contact method, and other information you voluntarily provide. Please do not submit medical records, diagnoses, or other sensitive health information through our online inquiry forms.
How We Use Your Information
We may use your information to:
• Respond to your inquiry
• Provide a requested product overview
• Confirm eligibility based on general product requirements
• Arrange and manage consultations or follow-ups
• Maintain inquiry and communication records
• Comply with applicable legal and regulatory obligations
Submitting an inquiry does not obligate you to purchase any product.
Sharing and Service Providers
We may use authorized service providers, including Meta and GoHighLevel, to collect, store, and manage inquiries. Information will not be sold. It may be shared with Pru Life UK or other authorized parties only when necessary for a service or application you request, with an appropriate lawful basis and subject to applicable privacy and security requirements.
Data Retention and Security
We retain personal information only for as long as reasonably necessary for the stated purposes or as required by law. Reasonable administrative, technical, and organizational safeguards are used to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Your Rights
Subject to applicable law, you may request access to or correction of your information, object to or withdraw consent for certain processing, request deletion or blocking when legally appropriate, and lodge a privacy complaint.
Contact Us
For privacy questions or requests, contact:
Maria Irma S. Maxino
RetireWise PH
Mobile: 0977 843 1103
Email: [email protected]
Changes to This Privacy Policy
This policy may be updated when our practices, services, or legal obligations change. The latest version will be posted on this page.
1. Our Commitment to Your Privacy
RetireWise PH respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information submitted through our Retirement Readiness Assessment and related services.
We process personal information in accordance with applicable Philippine data privacy laws, including Republic Act No. 10173, or the Data Privacy Act of 2012.
2. Information We May Collect
When you complete the RetireWise PH Retirement Readiness Assessment, we may collect information such as your name, email address, telephone number, age, employment or income source, number of financial dependents, retirement goals, financial information voluntarily provided in the assessment, retirement assets and expected income, and information concerning insurance and healthcare preparation.
3. Why We Collect Your Information
We use the information you provide to evaluate your retirement readiness, identify potential retirement income and protection gaps, prepare or discuss a personalized retirement readiness review when requested, respond to your inquiries, arrange appointments, and provide retirement-planning education and related communications.
Marketing or promotional communications will only be sent when permitted by applicable law and based on the consent or other lawful basis applicable to the communication.
4. Financial Information
Information submitted through the Retirement Readiness Assessment is intended for financial education and retirement-planning assessment purposes. RetireWise PH does not request online banking passwords, PINs, OTPs, credit-card security codes, or similar authentication credentials through this assessment.
5. How We Protect Your Information
We take reasonable organizational, physical, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Information may be processed or stored using service providers and technology platforms used to operate our website, forms, surveys, communications, and customer-management systems.
6. Sharing of Personal Information
RetireWise PH does not sell your personal information. Information may be disclosed to authorized service providers when reasonably necessary to operate our services, comply with legal requirements, protect legitimate rights, or provide services you have requested, subject to applicable privacy requirements.
7. Data Retention
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, legitimate business or record-keeping requirements, and applicable legal or regulatory obligations. Information will thereafter be securely deleted, anonymized, or otherwise disposed of when appropriate.
8. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including rights to be informed, access your information, request correction of inaccurate information, object to certain processing, request erasure or blocking where applicable, and exercise other rights provided under Philippine data privacy law. The National Privacy Commission provides additional information regarding data-subject rights.
9. Communications and Consent
Where you separately consent to receive SMS, email, appointment-related, educational, or marketing communications from RetireWise PH, you may withdraw your consent or opt out of applicable marketing communications through the methods provided in those communications.
10. Educational Disclaimer
The RetireWise PH Retirement Readiness Assessment and related materials are provided primarily for educational and planning purposes. Assessment results are not guarantees of investment performance, retirement outcomes, insurance eligibility, or financial returns. Individual circumstances should be considered before making financial, investment, insurance, tax, or estate-planning decisions.
11. Changes to This Privacy Policy
RetireWise PH may update this Privacy Policy when necessary to reflect changes in our services, technology, practices, or applicable requirements. The latest version will be posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
RetireWise PH
Maria Irma S. Maxino, CPA, REB, LIP
Email: [email protected]
Philippines